Prescription only · For licensed healthcare professionals and authorised supply Series + code verification on every pack
Contact HAMMER

Let’s talk.
The right way.

For any pack-related concern, include the product, series, masked code and clear photographs of every side of the carton and vial.

General

Company and website

Partnership, distribution, press and website enquiries.
[email protected]

Product quality

Pack and batch concerns

Suspected defect, damage, tampering, unclear printing or an unexpected verification result.
[email protected]

Medical information

Product information

Enquiries from patients and healthcare professionals about a HAMMER presentation.
[email protected]

Before you write

Send the details that matter.

  • 01Product name and strength exactly as printed on the carton.
  • 02Series and masked code — never the full code in a public message.
  • 03Lot and expiry from the carton.
  • 04Photographs of the front, back, sides, seal and label.
Keep the pack Retain the carton, vial, shipping packaging and proof of purchase until the review is complete. Do not use a pack that failed verification or shows signs of tampering.
Manufacturer address

Haarlem, Netherlands.

HAMMER
Leidsevaart 24
2013 HA Haarlem
Netherlands
Verification first

Check the pair online.

If you have not done so already, verify the series and unique code before contacting support. The result gives the quality team a precise starting point.

Verify a pack